At Club88, the fun of playing never comes at the expense of our members' safety and wellbeing. We provide self-control tools, betting limits, and wholehearted support to keep your gaming experience positive and in check.
Self-control tools available 24/7
Set your daily session time limit
Control your own deposit amount
Take a break from the game anytime
Our team is here to help
Responsible gaming means enjoying betting activities — whether slots, baccarat, sports betting on the Malaysia Super League and EPL, badminton, or e-sports — purely as a form of entertainment, not as a source of income or an escape from everyday problems.
Club88 believes every member deserves to enjoy our platform in a way that is safe, controlled, and enjoyable. That is why we invest in a range of responsible gaming tools and programmes designed specifically to help Malaysian members stay in full control of their playing habits.
Gambling inherently involves financial risk. Before starting any gaming session, it is important to set clear limits on both the amount of money and time you are willing to spend. Remember — every bet you place should only involve money you can afford to lose, not money you need for daily essentials such as rent, utility bills, or your family's meals.
The core principles of responsible gaming at Club88 are straightforward: play for fun, set your limits, and respect them. If gaming ever starts to feel like a burden or an obligation, that's a sign you need to take a break and possibly seek support.
Always Remember: The odds in casino games always favour the operator. No strategy or betting system can guarantee long-term winnings. Only wager money you can afford to lose.
Answer these questions honestly. If you answered "Yes" to 3 or more, consider reaching out for help.
Have you ever bet more than you originally planned?
Have you ever lied to your family about how much money you have wagered?
Are you chasing losses by continuing to bet in order to win back money you have lost?
Has gambling affected your relationships with family or friends?
Are you using money meant for bills, rent, or basic necessities to gamble?
Do you feel restless or irritable when you are unable to gamble?
Have you ever borrowed money or sold belongings to fund your gambling?
Do you use gambling as a way to escape problems or stress?
Have you ever neglected work or family responsibilities because of gambling?
Do you feel the need to increase your bet amounts to get the same level of excitement?
We provide a range of practical tools you can activate directly from your Club88 account
Set a maximum deposit limit in MYR per day, week, or month. Once the limit is reached, Club88's system will automatically block any further deposits until the limit period resets. Limits can be reduced immediately, but increasing a limit requires a 7-day waiting period.
Set a time limit for each gaming session — for example, a maximum of 1 or 2 hours per day. Our system will send you a warning 10 minutes before the limit is reached and will automatically end your session once the limit is hit.
Set the maximum amount you're willing to lose over a given period. Once your loss limit is reached, your account will be automatically blocked from placing further bets until the limit period resets — protecting you from excessive losses.
Need a break from playing? Activate a temporary self-exclusion for 24 hours, 3 days, 7 days, 30 days, or 90 days. During this period, you will be unable to log in to your Club88 account and no marketing communications will be sent to you.
If you decide to stop gambling permanently, you can apply for a permanent self-exclusion. Your account will be closed for good and Club88 will not permit you to open a new account. This is a final step that we treat with the utmost seriousness.
Want to play without the pull of bonuses and promotions? You can opt out of all promotional communications and bonus offers from Club88 at any time. This helps you avoid impulsive urges to play more than you originally planned.
Simple — step by step in under 5 minutes
Go to login page and enter your Club88 username and password.
Click the profile icon at the top right corner and select "Account Settings" from the dropdown menu.
In the settings page, look for a tab labeled "Responsible Gaming" or "Self-Control" and click on it.
Choose the appropriate control tool — deposit limit, time limit, loss limit, or self-exclusion — and enter your desired value.
Confirm your request via email or SMS verification. Your limit will take effect immediately. Done!
Malaysia has a vibrant online entertainment culture. Many Malaysian players enjoy slots, live baccarat, Malaysia Super League football betting, badminton, and e-sports as a way to unwind after work. However, like any form of entertainment involving money, the risk of gambling addiction is a reality that should not be taken lightly.
Research suggests that approximately 1% to 3% of the adult population may experience gambling-related problems at some point in their lives. Gambling addiction is not a sign of weak character — it is a behavioural health issue that can affect anyone, regardless of background or income.
Club88 takes this responsibility seriously because we understand that member trust and wellbeing are the foundation of our business. A platform that does not care about its members' welfare is not one worthy of trust. That is why we actively invest in responsible gaming programmes and encourage all members to make use of the self-control tools we provide.
Important Reminder: Never use borrowed money, emergency savings, or funds needed for essential expenses such as food, rent, utility bills, or vehicle instalments for gambling. Set aside a separate entertainment budget dedicated solely to gambling activities.
Early awareness is the first step. Watch for these signs in yourself or someone you care about
Frequently borrowing money or selling valuables to fund gambling
Spending increasingly longer hours on gambling platforms — growing from 1 hour to 4–5 hours a day
Withdrawing from family, friends, and social activities in order to keep gambling
Feeling irritable, anxious, or uncomfortable when unable to access a gambling platform
A noticeable decline in work or academic performance due to time and mental energy spent on gambling
Constantly chasing losses — betting more to win back money already lost
Hiding gambling activity from a partner, parents, or other family members
Sleep disturbances, difficulty falling asleep, or restless sleep due to thoughts about gambling or mounting debt
Falling behind on regular bills such as car instalments, rent, or Unifi because money has been spent on gambling
If you or someone you know shows three or more of the signs above, it's time to seek professional help. Don't wait until things get worse. Reach out to Club88 support or the organisations listed below for immediate guidance.
Help is available — you do not have to face this alone
Psychiatry departments at Malaysian government hospitals provide counselling and treatment for gambling addiction, either free of charge or at minimal cost.
Talian Kasih is a 24-hour social welfare hotline operated by the Jabatan Kebajikan Masyarakat Malaysia. Call 15999 to speak with a trained counsellor for free.
A peer support group for individuals struggling with problem gambling. Meetings are held regularly at various locations across Kuala Lumpur, Selangor, Penang, and Johor Bahru.
Club88's customer support team is available around the clock via live chat and email at support@club88.my to help you activate self-control tools or account exclusion.
Answers to the most frequently asked questions from Club88 members about responsible gaming